Terms & Conditions
Last Updated: October 5, 2026
Welcome to Mizon International. These Terms & Conditions govern your access to and use of mizoninternational.com, including purchases made through our website.
By accessing our website, creating an account, or placing an order, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website.
1. About Mizon International
Mizon International offers leather jackets, outerwear, bags, backpacks, accessories, and other related products through our website.
Contact Information:
Mizon International
Kotli Loharan Road
Sialkot, 51310
Pakistan
Email: info@mizoninternational.com
Phone: 0325 8622134
Website: mizoninternational.com
2. Use of Our Website
You may use our website only for lawful purposes.
You agree not to misuse the website, attempt to gain unauthorized access to our systems, interfere with website security or operation, introduce malicious software, use the website for fraudulent activities, or violate applicable laws or regulations.
We reserve the right to restrict or terminate access to our website where reasonably necessary to protect our customers, business, or systems.
3. Product Information
We make reasonable efforts to provide accurate descriptions, photographs, specifications, sizing information, and other product details.
However, because genuine leather is a natural material, variations in grain, texture, markings, and appearance may occur between individual products. These natural characteristics can make each leather product slightly different.
Product colors may also appear differently depending on your device, screen settings, lighting, and photography.
Such reasonable variations do not necessarily mean that a product is defective.
4. Sizing
Customers are responsible for selecting the appropriate size when placing an order.
For jackets, outerwear, and other sized products, please review the relevant size guide and product measurements before ordering.
If you are uncertain about sizing, you may contact us before placing your order.
Size exchanges are subject to our Refund & Returns Policy, product eligibility, and availability.
5. Prices
Product prices are displayed on our website and may change from time to time.
Unless otherwise stated, shipping charges, customs duties, import taxes, or other destination-specific charges may not be included in the displayed product price.
The total amount payable through our website will be presented during checkout where applicable.
We reserve the right to correct genuine pricing or listing errors. If an error affects an order you have already submitted, we will contact you where appropriate before proceeding.
6. Orders
Submitting an order does not necessarily mean that it has been accepted.
After receiving an order, we may send an order confirmation or acknowledgement. We reserve the right to decline or cancel an order for legitimate reasons, including:
- A product being unavailable.
- Incorrect pricing or product information.
- Payment authorization problems.
- Suspected fraud or unauthorized transactions.
- Shipping restrictions.
- Errors affecting the order.
If we cancel an order after receiving payment, any amount due back to you will be refunded using the applicable payment method.
7. Payments
Customers must provide accurate and complete billing and payment information.
Payments may be processed by third-party payment service providers. The availability of particular payment methods may depend on your location and the options presented during checkout.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
Mizon International may use third-party payment processors and does not necessarily receive or store your complete payment-card information.
8. Shipping & Delivery
We aim to process and dispatch orders within the estimated timeframes communicated through our website or during the ordering process.
Delivery times are estimates unless expressly stated otherwise and may be affected by factors outside our reasonable control, including courier delays, customs processing, weather conditions, public holidays, destination restrictions, or other logistical circumstances.
Customers are responsible for providing a complete and accurate shipping address.
Additional shipping terms may be provided in our Shipping Policy.
9. International Orders, Customs & Duties
For international orders, customs duties, import taxes, VAT, brokerage fees, or other charges may be imposed by the destination country.
Unless otherwise expressly stated during checkout, such charges are generally the responsibility of the recipient.
Customs regulations vary by country. Customers should check applicable requirements in their destination country before ordering.
Customs processing may also affect delivery times.
10. Returns, Refunds & Exchanges
Returns, refunds, and exchanges are governed by our Refund & Returns Policy.
Eligible return requests must generally be made within 30 days of delivery, subject to the conditions and exclusions stated in that policy.
Products must generally be unused, unworn, and returned in their original condition with applicable tags and packaging.
Customized, personalized, altered, or Final Sale products may not be eligible for change-of-mind returns, subject to applicable consumer law.
11. Order Cancellations
If you wish to cancel an order, contact us as soon as possible at info@mizoninternational.com.
We will attempt to accommodate cancellation requests before processing or dispatch. However, we cannot guarantee cancellation once an order has entered processing or has been shipped.
Once shipped, the order may instead be handled under our Refund & Returns Policy.
12. Custom & Personalized Orders
Products made, personalized, or altered according to a customer’s specifications may have different cancellation, exchange, and return conditions.
Unless defective, incorrectly supplied, or otherwise required by applicable law, customized or personalized products may not be eligible for change-of-mind returns.
Any special terms applicable to a custom product should be reviewed before placing the order.
13. Promotions & Discount Codes
From time to time, Mizon International may offer promotional prices, discount codes, special offers, or other promotions.
Promotions may have separate eligibility requirements, expiration dates, exclusions, or other conditions.
Unless otherwise stated, promotional offers cannot be combined. We reserve the right to withdraw or modify promotions, subject to applicable law.
14. Intellectual Property
Unless otherwise stated, the content available on the Mizon International website—including our branding, product photographs, graphics, designs, written content, website layout, and other original materials—is owned by or licensed to Mizon International and is protected by applicable intellectual-property laws.
You may not reproduce, republish, distribute, commercially exploit, or substantially modify our protected content without permission, except where permitted by law.
15. Customer Reviews & Submitted Content
If you submit a product review, comment, photograph, or other content to our website, you are responsible for ensuring that your submission is lawful and does not infringe another person’s rights.
We may moderate, refuse, or remove content that is unlawful, misleading, abusive, spam, infringing, or otherwise inappropriate for our website.
Any use of customer-submitted content by Mizon International will be subject to applicable law and any permissions obtained from you.
16. Third-Party Links & Services
Our website may contain links to or integrations with third-party websites and services, including payment providers, delivery services, social-media platforms, and other external services.
These third parties operate independently and may have their own terms and privacy policies.
Mizon International is not responsible for third-party websites or services except to the extent required by applicable law.
17. Website Availability
We aim to keep our website accurate, secure, and available, but we cannot guarantee uninterrupted or error-free access at all times.
We may temporarily suspend or modify parts of the website for maintenance, security, technical improvements, or other operational reasons.
18. Limitation of Liability
To the maximum extent permitted by applicable law, Mizon International will not be responsible for indirect, incidental, or consequential losses arising from use of the website or circumstances outside our reasonable control.
Nothing in these Terms & Conditions is intended to exclude or limit liability that cannot legally be excluded or restricted, or to remove mandatory consumer rights available under applicable law.
19. Privacy
Your privacy is important to us.
Our collection and use of personal information are described in our Privacy Policy. By using our website, you acknowledge that personal information may be processed as described in that policy and as permitted by applicable law.
20. Changes to These Terms
We may update these Terms & Conditions periodically to reflect changes to our products, services, website, business practices, or legal requirements.
The latest version will be published on this page with an updated Last Updated date where appropriate.
Changes will apply as permitted by applicable law.
21. Governing Law
These Terms & Conditions are governed by the applicable laws of Pakistan, subject to any mandatory consumer-protection rights or other laws that may apply based on the customer’s location.
Any disputes will be handled by the appropriate courts or dispute-resolution mechanisms as provided by applicable law.
22. Contact Us
If you have questions about these Terms & Conditions, an order, or our website, please contact us:
Mizon International
Kotli Loharan Road
Sialkot, 51310
Pakistan
Email: info@mizoninternational.com
Phone: 0325 8622134
Website: mizoninternational.com