Shopping
What Shipping Methods Are Available?
We offer reliable domestic and international shipping through trusted courier partners. The shipping method available for your order may vary depending on your location, order size, and destination. Tracking information will be provided once your order has been dispatched.
Do You Ship Internationally?
Yes. Mizon International ships to customers worldwide. International shipping times and charges vary depending on the destination. Please note that customs duties, import taxes, or other local charges may apply depending on your country’s regulations.
How Long Will It Take To Get My Package?
Orders are carefully prepared and inspected before dispatch. Delivery times depend on your location and selected shipping service. International orders typically require additional transit time due to customs processing. Once your order has shipped, you will receive tracking details so you can follow your package until delivery.
Orders & Returns
How do I place an Order?
Browse our products and select the item you would like to purchase. Choose the required options, add the product to your cart, and proceed to checkout. Enter your shipping and billing information, select your preferred payment method, and complete your order. You will receive an order confirmation once your order has been successfully placed.
How Can I Cancel Or Change My Order?
If you need to cancel or make changes to your order, please contact Mizon International as soon as possible. We will do our best to accommodate your request before the order has been processed or dispatched. Once an order has been shipped, changes or cancellations may no longer be possible.
Do I need an account to place an order?
No. You can place an order without creating an account if guest checkout is available. However, creating an account can make future purchases easier and allows you to conveniently manage your order information.
How Do I Track My Order?
Once your order has been dispatched, you will receive tracking information using the contact details provided during checkout. You can use the tracking number to follow the progress of your shipment. You can also visit our Order Tracking page to check your order status.
How Can I Return a Product?
If you would like to return an item, please contact us before sending the product back. Items must be returned in their original condition, unused, unworn, and with the original packaging and tags where applicable. Returns are subject to our return policy and eligibility requirements. Please visit our Shipping & Returns page for complete instructions and return conditions.